The background information described "Slam the Boards" as an attempt to get reference librarians to provide answers on popular "Answer Board" sites to show their question-answering skills to users who may not realize that librarians provide reference services. In the original posting of August 2007, again, the emphasis was on the reference librarian community. I would like to think that the writer of this background info refers to the reference skills of librarians no matter what the job title at work is. After all, we, at the library, were trained at and do reference work.
It will be good if our Reference Librarian can join the next "Slam" on Thursday, 10 April 2008. Great for marketing purposes! I will log in just for the experience.
Our Web Team is presently working on ways in which our customers might rate or review items in our collection. Rating or reviewing our services online? This has not been thought of ... just yet. We do conduct user survey of specific services, and feedback forms are given to participants attending special events organised by the library.
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